INSS 675 – Information Systems Project Management

Complete Person 3 in the drafted deliverable 3 plan. Use the other two documents to answer and complete it. You can use some of this info – Project Scope

The BSU Smart Laundry Management System project focuses on developing and implementing a digital system that improves how laundry facilities are accessed and managed within university residential housing. The main purpose of the system is to make it easier for students to check machine availability, reduce unnecessary waiting time, and improve communication between students and facilities staff.

The project includes designing a digital platform that provides real-time updates on washer and dryer availability. Students will be able to receive notifications when machines are available or when their laundry cycle is complete. The system will also support digital payment options to reduce the use of coins or cash. A maintenance reporting feature will allow students to report broken machines directly through the system, while facilities personnel will be able to track usage trends and machine performance to respond quickly to issues.

This project will involve gathering system requirements, identifying stakeholder needs, defining user roles, outlining system specifications, and preparing an implementation plan. The scope also includes basic system testing to ensure functionality and usability before the system is introduced within selected campus residential halls. User guidance materials will be prepared to support initial deployment.

The project does not include replacing laundry equipment, renovating physical laundry spaces, or expanding the system beyond the assigned locations. Long-term system maintenance and future upgrades are also outside the scope of this phase of the project.

This defined scope ensures that the project remains realistic and focused on delivering a functional digital solution within the available time and resource constraints.

In Scope

The following items are included within the scope of the BSU Smart Laundry Management System project:

• Development of a digital platform that provides real-time washer and dryer availability status

• Notification feature to alert students when machines become available or when a cycle is complete

• Digital payment functionality for laundry transactions

• Maintenance reporting feature that allows students to report broken down equipment

• Dashboard access for facilities personnel to monitor machine usage and maintenance trends

• Identification of user roles (students, housing staff, facilities staff)

• Requirements gathering through stakeholder input

• System design and functional specifications

• Basic system testing to ensure usability and performance

• Preparation of user instructions or guidance materials

Out of Scope

The following items are not included in the BSU Smart Laundry Management System project:

• Replacement or purchase of new laundry machines

• Physical renovation or expansion of laundry rooms

• University-wide infrastructure upgrades beyond what is required for system operation

• Long-term system maintenance and technical support after the initial implementation phase

• Marketing or promotional campaigns for the system

• Expansion of the system beyond the selected residential halls during the initial rollout

• Integration with unrelated university systems not directly connected to laundry operations

The project team can stay focused on delivering the digital management system without expanding beyond available time and resources.